Collection and Use of Personal Information
This section explains the purposes for which Jaipur collects personal information
- Account Creation:
We collect your name, phone number, email address, a hashed password of your selection, the date and time of account creation and the IP address and device identifier of the device used for account creation. We use this information to administer your account, to enable your access to the Jaipur Platform, verify your identity as an authorized user concerning any accounts, and to implement, carry out and maintain security measures aimed at protecting our customers from identity theft, fraud and unauthorized access to an account. You may choose to register for an account via a third- party social media network, including Facebook and Google (“Social Media”). If you do so, you authorize us to access certain Social Media account information consistent with your Social Media privacy settings, including your name. We use this information to administer your account, and to enable your access to the Jaipur Platform.
- Social Media:
We may offer you the opportunity to otherwise engage with Jaipur or its content on or through Social Media. When you engage with us through Social Media websites, plug-ins and applications, you may allow us to have access to and disclose certain information associated with your Social Media account (e.g., name, username, email address, profile picture) to deliver content or as part of the operation of the website, plug-in or application.
- Placing an Order:
We collect information relating to any orders you place on the Jaipur Platform, including the IP address of the device used to place the order to help protect against theft, fraud and unauthorized access to an account, and certain payment information using the secure services of our payment processors. Payment operations are outsourced to our payment processors and we do not store your credit card information in our systems.
If your order has been placed for delivery, we collect the physical address to which you have requested delivery. We use this information to complete your delivery, and to allow you to select previously entered addresses for future deliveries.
- Gift Cards:
When you purchase a gift card for use on the Jaipur Platform, your payment card information (including payment card number, security code, expiration date, cardholder name and billing address) is transmitted using the secure services of our payment processors for the purposes of processing your payment. We also collect the gift card recipient’s email address and any information contained in the message to the recipient. We use this information to deliver and manage the gift card.
- Order History:
We may collect your order history including the date, time, cost, order type (takeout or delivery order), physical address and delivery instructions (if a delivery order), method of purchase, and order details, including specific food items ordered and special order instructions. We use this information to ensure that your order has been completed and to improve our service offerings.
- Marketing and Other Communications:
This section explains when we may contact you for marketing purposes or to inform you about important changes or other developments to the Jaipur Platform, products, services or your account
You agree that we may use your personal information to let you know about our other events, products and services that may be of interest to you including services that may be the subject of direct marketing. We may contact you to do so by telephone, SMS/MMS and email and if you use our mobile application, via push notification. It is always your choice whether to receive or to continue receiving such marketing materials and updates from Jaipur. We will not send you any direct marketing communications unless you have separately consented to receive such communications or such consent has been deemed to have been given under applicable law. If you no longer wish to receive direct marketing communications, you can opt-out using the unsubscribe mechanism in the marketing communication itself (e.g. by clicking the unsubscribe link at the bottom of an email or by replying with the word “STOP” to an SMS/MMS or by following other provided instructions). To manage push notifications, go to the settings page of your phone or tablet and change the push notification permission for the Jaipur app. If you switch off in-app push notifications, you will no longer receive updates on your orders via push.
The referral, “refer a friend” and other similar features on the Jaipur Platform permit you to send an email to other individuals that may be interested in Jaipur India Cuisine. This feature may require you to submit your name and email address, as well as the name and email address of the recipient. We do not use the names or email addresses submitted in these circumstances for any other purpose without the consent of you or the email recipient to do so. Please ensure that you only submit email addresses of individuals with whom you have a personal or family relationship and who would want to receive the message.
- Surveys and Research:
From time to time, Jaipur may offer you the opportunity to participate in one of our surveys or other research, or to provide feedback regarding your order or experience with Jaipur. The information obtained through our surveys and research is used in an aggregated, non-personally identifiable form to help us understand users of the Jaipur Platform and to enhance our product and service offerings.
- Contests and Promotions:
When you enter a contest or participate in a promotion, Jaipur may collect your name, address, phone number, email address, and other information you provide. This information is used to administer your participation in the contest, sweepstakes or promotion.
- Contact Us:
When you contact us with a comment or question, we collect the information you provide such as your name and email address, along with additional information that we may need to help us promptly respond to your inquiry. We retain this information to assist you in the future and to improve our customer service and service offerings. We also use personal information to establish and manage our relationship with you and provide quality service.
Information We Collect Automatically
This section explains the information we collect automatically when you visit the Jaipur Platform
We and our third-party service providers, including Google Analytics, collect, process, store and analyze information when you visit the Jaipur Platform, including IP address, your location when the Jaipur mobile application is used, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, pages viewed and other related information. We also use “cookies” or other tools that track, measure and analyze the behaviors and usage patterns of visitors to the Jaipur Platform. We use this information to help us understand how visitors engage with the Jaipur Platform and to improve our visitors’ experience.
A cookie is a tiny element of data that the Jaipur Platform can send to your browser, which may then be stored on your web browser or mobile device so we can recognize you when you return. The information that cookies collect includes the date and time of your visit, your registration information, session identification number, and your navigational history and preferences
You can obtain additional information on Google Analytics’ collection and processing of data and data privacy and security, including how to learn more about opting out of Google Analytics’ data collection by visiting the Google Analytics website.
Disclosure of Personal Information
This section explains under what circumstances personal information may be disclosed by Jaipur
The personal information you provide to us will be held on our Google Cloud server
Safeguarding and Retention of Personal Information
This section explains the safeguards Jaipur has put in place to protect your personal information and the length of time Jaipur may retain your personal information
We have implemented administrative, technical and physical measures to protect your personal information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. We restrict access to your personal information to Jaipur personnel and authorized service providers who require access to fulfill their job requirements.
The transmission of information via the internet is not completely secure. Although we will take steps to protect your personal information, we cannot guarantee the security of your personal information or other data transmitted to the Jaipur Platform; any transmission is at your own risk. Once we have received your personal information, we will use organizational and technical safeguards to try to prevent unauthorized access.
Access to Personal Information and Withdrawal of Consent
This section explains how you may gain access to your personal information held by Jaipur and how you may withdraw consent to the collection and use of personal information
You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records and may restrict access to personal information as required or permitted by applicable law or legal process.
You may withdraw or modify your consent to any ongoing and future collection and use of personal information at any time, subject to legal and contractual restrictions, provided that reasonable notice is given to us. If you withdraw your consent to receive information regarding certain products, publications, services or events being offered by Jaipur, you will no longer receive those types of communications.